Privacy Policy

1. Information We Collect

We may collect the following types of information:

• participant name;
• parent/guardian name, where applicable;
• email address;
• phone number;
• school or institution name;
• class, grade, age group, or category;
• city, state, or region;
• registration details;
• payment confirmation details;
• quiz responses, scores, rank, leaderboard position, and result data;
• certificate details;
• uploaded images or documents, where required;
• support queries and communication records;
• device, browser, IP address, and usage-related data;
• website analytics, cookies, and technical logs.

2. Information of Minors

Zivra is intended for student participation, and some participants may be below 18 years of age.

Where a minor participates, registration should be done with the knowledge and consent of a parent, guardian, teacher, school, or authorised adult. The person submitting the information confirms that they are authorised to share such information for quiz participation.

3. How We Use Information

We may use collected information for the following purposes:

• creating and confirming registrations;
• processing quiz participation;
• verifying payment status;
• sending quiz links, login details, reminders, and result updates;
• preparing scoreboards and leaderboards;
• issuing certificates, badges, prizes, or rewards;
• communicating with participants, parents, schools, and institutions;
• resolving support issues;
• preventing fraud, cheating, misuse, or duplicate participation;
• improving website performance and user experience;
• conducting analytics and platform improvement;
• complying with legal, accounting, tax, and regulatory requirements.

4. Payment Information

Payments on Zivra are processed through authorised third-party payment gateways (Zoho Payments).

We receive payment status, transaction ID, amount, and related billing details. We do not store card numbers, UPI PINs, or banking passwords on our servers.

5. Leaderboard and Public Display

For transparency, Zivra may display participant names, school names, scores, and ranks on its website or promotional materials. Sensitive contact details will never be publicly displayed.

6. Contact

For privacy-related requests, please contact: